Strategist. Connector. Leader.

Helping organizations navigate change, build powerful partnerships, and turn complex challenges into meaningful progress.

Cynthia Delfino Birdsall in a forest-green blazer in her office

About Cynthia

Experience shouldn't retire.
It should pivot.

I help nonprofit and community-sector leaders turn complex challenges into coordinated action, stronger organizations, and measurable community impact. Through Pivot Impact Partners, I bring the perspective of a CEO, educator, municipal leader, and partnership builder to organizations navigating growth, change, or transition—helping them align people, resources, and purpose so good ideas become lasting results.

As President and CEO of the YMCA of Central & Northern Westchester, I led its transformation into a thriving “Y Without Walls.” In five years, we expanded pre-K from 80 to approximately 900 children, grew childcare to serve 2,300 children daily across 12 communities, and increased annual grants and donations from $339,000 to nearly $1.3 million.

My background in higher education and municipal management informs my work in organizational leadership, public-private partnerships, and community impact. My leadership has earned the Business Council of Westchester’s 2025 Hall of Fame Women in Business Success Award, the 2026 NCADD Humanitarian Award, and recognition from City & State’s Westchester Power 100 and 914INC.’s “50 You Need to Know to Get Business Done in Westchester.”

Through Pivot, I provide strategic planning, stakeholder engagement, board governance, and leadership-transition support—grounded in listening, connecting people, and getting things done.

Her approach

  1. 01Understand the problem.
  2. 02Get the right people around the table.
  3. 03Ask the questions no one else is asking.
  4. 04Build a strategy people can execute.
  5. 05Get it done.

Why Pivot?

Pivot was built around a simple belief: experience shouldn't retire. It should be put to work differently.

We don't want to hand you a report and walk away. We want to help you make things happen.

Let's talk about what's next

What we do

Strategy that gets
implemented.

Practical strategies, strong partnerships, and the experience to turn plans into action.

01

Strategy & transformation

Clear priorities and plans that move from discussion to action.

Strategic planning · Organizational transformation

02

Leadership & governance

A trusted partner for transitions, aligned boards, confident decisions.

Leadership transition · Boards & governance

03

Partnerships & progress

Build trust and navigate the relationships that move projects forward.

Communications · Stakeholder engagement · Approvals

From need to impact

  1. 1

    Identify the need

  2. 2

    Assess the landscape

  3. 3

    Build relationships

  4. 4

    Set the focus

  5. 5

    Execute for impact